Any information which you enter into our website can be received and stored by us. Not all information received is stored. For example, your delivery address entered into our website during order placement is stored, your credit card details are not. You can choose not to provide certain information but doing so may prevent you from taking advantage of some of our online features. We use the information you provide for such purposes as responding to your requests, improving our services and communicating with you.
All communication between fizilog and its customers is done via email. These email conversations are stored for tracking purposes and we sometimes request automatic confirmation emails when you open mail from us. These automatic confirmations help us to identify where emails are not being transmitted succesfully. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Cookies are alphanumeric identifiers which are transferred to your computer's hard drive through your web browser. Each time your web browser requests information from our servers it sends us this alphanumeric identifier. We look this up in our database and use it to make sure that the information returned to your web browser is correct for you. For example, when you view the contents of your shopping basket we have to identify which shopping basket to fetch. Without cookies we can't do this and certain features, such as online shopping, will be unavailable.
If you want to turn cookies off then you'll find help on that in your browser. Some browsers also include facilities to ask for confirmation each time you receive a new cookie. We recommend you leave cookies turned on.
No, our business is computer software. We do not directly share or sell customer information other than in the circumstances listed below:
Third Party Service Providers: We employ the services of other companies to perform functions on our behalf. Example third party services include delivering packages and credit card processing. These third party companies are allowed access to the information necessary to carry out their functions.